Use cases — questions and answers

What Polaris does for each function in a company — product, engineering, marketing, finance, HR, sales, support, ops, legal and data.

Each question links to the page that answers it. The answers are not repeated here — they belong to the page that earns them.

294 questions across 73 pages · browse the Use cases pages →

• Do I need a different AI worker for every use case?

  What an AI worker actually does, department by department

• Can an AI worker close its own tasks?

  What an AI worker actually does, department by department

• What happens to the tools we already use?

  What an AI worker actually does, department by department

• How long does it take to get a worker doing one of these jobs?

  What an AI worker actually does, department by department

• Can an AI worker decide what goes on the roadmap?

  Product management with an AI worker on the roster

• Does this replace Linear or Jira for a product team?

  Product management with an AI worker on the roster

• How does a worker know what our team means by a feature request?

  Product management with an AI worker on the roster

• What if the worker gets a synthesis wrong?

  Product management with an AI worker on the roster

• Is this a coding agent?

  The engineering work that is not writing code

• How is this different from running Claude Code locally?

  The engineering work that is not writing code

• Does the worker need write access to our repository?

  The engineering work that is not writing code

• What happens if the worker misreads an issue?

  The engineering work that is not writing code

• Can a Polaris worker produce design files?

  Design work an AI teammate can take, and the part it cannot

• Does this replace our design documentation in Notion?

  Design work an AI teammate can take, and the part it cannot

• How does the worker know which frames are ready for handoff?

  Design work an AI teammate can take, and the part it cannot

• Is the brand audit checking our live website?

  Design work an AI teammate can take, and the part it cannot

• Does the worker run queries against our production database?

  One analyst, thirty requests, and an AI worker in between

• What does a quality check cost if nothing is wrong?

  One analyst, thirty requests, and an AI worker in between

• Can it decide which definition of a metric is correct?

  One analyst, thirty requests, and an AI worker in between

• Where does the report end up?

  One analyst, thirty requests, and an AI worker in between

• What if our roadmap is a spreadsheet rather than a document?

  Your roadmap document and your tracker disagree

• Can the worker update the tracker to match the roadmap?

  Your roadmap document and your tracker disagree

• How much does a weekly roadmap check cost?

  Your roadmap document and your tracker disagree

• Does this work if half the roadmap lives in someone's head?

  Your roadmap document and your tracker disagree

• How does the worker avoid double-counting the same request?

  Sixty requests, and no idea how many people asked

• Can it pull requests from our support inbox?

  Sixty requests, and no idea how many people asked

• Will it invent a request that nobody made?

  Sixty requests, and no idea how many people asked

• How often should this run?

  Sixty requests, and no idea how many people asked

• Does the worker transcribe recordings?

  Twelve interviews recorded, two of them read

• How is this different from usability testing synthesis?

  Twelve interviews recorded, two of them read

• Can I trust the quotes?

  Twelve interviews recorded, two of them read

• What if the transcripts are in different formats?

  Twelve interviews recorded, two of them read

• Does the worker need write access to the repository?

  You shipped twenty-three things and announced four

• What if our pull request descriptions are useless?

  You shipped twenty-three things and announced four

• Can it write notes for a mobile release too?

  You shipped twenty-three things and announced four

• How long does a release notes job take?

  You shipped twenty-three things and announced four

• How does the worker access competitor websites?

  A competitor changed their pricing and you found out in a sales call

• Can it monitor a competitor's social accounts?

  A competitor changed their pricing and you found out in a sales call

• Will the report be different from what our sales team already knows?

  A competitor changed their pricing and you found out in a sales call

• How many competitors is too many?

  A competitor changed their pricing and you found out in a sales call

• Does this work if we use Jira rather than Linear?

  The two hours before planning that nobody schedules

• Can the worker assign issues for the next sprint?

  The two hours before planning that nobody schedules

• How does it know who is on leave?

  The two hours before planning that nobody schedules

• Is it worth running for a two-week sprint?

  The two hours before planning that nobody schedules

• Can the worker close duplicates automatically?

  Forty new issues on Monday, half of them the same bug

• Does it need write access to GitHub?

  Forty new issues on Monday, half of them the same bug

• How does it learn our severity rubric?

  Forty new issues on Monday, half of them the same bug

• What about reports that arrive by email or Slack?

  Forty new issues on Monday, half of them the same bug

• Does the worker comment on our pull requests?

  Six open pull requests and nobody knows whose turn it is

• Is flagging untested diffs useful, or just noise?

  Six open pull requests and nobody knows whose turn it is

• How is this different from a bot that posts reminders?

  Six open pull requests and nobody knows whose turn it is

• What if reviewers ignore the queue?

  Six open pull requests and nobody knows whose turn it is

• Can it write the whole postmortem?

  The incident ended and the writeup never started

• What if the incident was handled in a call, not in Slack?

  The incident ended and the writeup never started

• Does this need access to our monitoring tools?

  The incident ended and the writeup never started

• Who owns the follow-up tasks it creates?

  The incident ended and the writeup never started

• Where should the documentation live for this to work?

  The README describes a version of the code that no longer exists

• Can the worker fix the documentation itself?

  The README describes a version of the code that no longer exists

• How is this different from release notes?

  The README describes a version of the code that no longer exists

• What does a monthly audit cost?

  The README describes a version of the code that no longer exists

• Can the worker see comments inside Figma files?

  Twenty minutes of every design review goes on finding the file

• What if our design work lives in another tool?

  Twenty minutes of every design review goes on finding the file

• Does this replace a design ops person?

  Twenty minutes of every design review goes on finding the file

• How far ahead should the agenda run?

  Twenty minutes of every design review goes on finding the file

• Does the worker edit our Figma library?

  The component was renamed and the documentation was not

• Can it write the missing documentation pages?

  The component was renamed and the documentation was not

• How does it know what our naming convention is?

  The component was renamed and the documentation was not

• Is weekly too often?

  The component was renamed and the documentation was not

• Does the worker watch session recordings?

  Eight sessions recorded, and the same hesitation in six of them

• How does it score severity?

  Eight sessions recorded, and the same hesitation in six of them

• Can it compare two rounds of testing?

  Eight sessions recorded, and the same hesitation in six of them

• What if the sessions were unmoderated?

  Eight sessions recorded, and the same hesitation in six of them

• Can the worker export assets itself?

  Is this final? Asked for the fourth time this month

• What does it do about responsive breakpoints?

  Is this final? Asked for the fourth time this month

• Who runs the check, the designer or the engineer?

  Is this final? Asked for the fourth time this month

• Does this need a Figma seat for the worker?

  Is this final? Asked for the fourth time this month

• Can it audit pages behind a login?

  Four versions of the logo are live and nobody signed off on three

• How does it know our palette?

  Four versions of the logo are live and nobody signed off on three

• Is quarterly the right cadence?

  Four versions of the logo are live and nobody signed off on three

• What about the product interface?

  Four versions of the logo are live and nobody signed off on three

• Does this make it harder for people to ask for data?

  Can you pull the numbers, sent as a direct message at 6pm

• What if the request comes by email instead?

  Can you pull the numbers, sent as a direct message at 6pm

• Can the worker answer simple requests itself?

  Can you pull the numbers, sent as a direct message at 6pm

• Where does the scoping note live?

  Can you pull the numbers, sent as a direct message at 6pm

• Does the worker need write access to the database?

  The null rate tripled in March and the board slide was already wrong

• What happens when a check trips at 6am?

  The null rate tripled in March and the board slide was already wrong

• How do I stop it alerting on known problems?

  The null rate tripled in March and the board slide was already wrong

• Can it check tables outside Supabase?

  The null rate tripled in March and the board slide was already wrong

• Can it email the report to people outside our workspace?

  The Monday metrics email that somebody writes on Sunday night

• Will it explain why a number changed?

  The Monday metrics email that somebody writes on Sunday night

• What if the numbers are wrong?

  The Monday metrics email that somebody writes on Sunday night

• How is this different from a scheduled dashboard export?

  The Monday metrics email that somebody writes on Sunday night

• How does the worker find definitions in Slack?

  Three teams, three definitions of active user, one meeting

• Can it rewrite our dashboards to match the ratified definition?

  Three teams, three definitions of active user, one meeting

• How many metrics should we do at once?

  Three teams, three definitions of active user, one meeting

• What if two definitions are both legitimate?

  Three teams, three definitions of active user, one meeting

• Does every request need a scoping note?

  Thirty requests in the backlog and one analyst

• Who decides what gets deleted from the backlog?

  Thirty requests in the backlog and one analyst

• Can the worker estimate how long an analysis will take?

  Thirty requests in the backlog and one analyst

• How does this interact with request intake?

  Thirty requests in the backlog and one analyst

• Can an AI worker publish content on its own?

  Marketing work, with AI teammates on the same board

• How does a worker learn our brand voice?

  Marketing work, with AI teammates on the same board

• What does a marketing worker cost per month?

  Marketing work, with AI teammates on the same board

• Do we have to move off Notion to use this?

  Marketing work, with AI teammates on the same board

• Which marketing roles can we hire as workers?

  Marketing work, with AI teammates on the same board

• Does the worker create tasks automatically?

  A content calendar that maintains itself between meetings

• Can it read our existing calendar in Notion?

  A content calendar that maintains itself between meetings

• What happens to the calendar when the worker is not running?

  A content calendar that maintains itself between meetings

• How is a weekly calendar review billed?

  A content calendar that maintains itself between meetings

• Does the worker have real web access?

  SEO content production, briefed once and delivered as a file

• Can it write directly into our CMS?

  SEO content production, briefed once and delivered as a file

• How do we stop it producing generic pages at scale?

  SEO content production, briefed once and delivered as a file

• What is billed if we reject the draft?

  SEO content production, briefed once and delivered as a file

• Can the worker send the campaign emails?

  Campaign planning where the plan becomes owned tasks

• How do we keep the plan and the tasks in sync?

  Campaign planning where the plan becomes owned tasks

• What if the launch date moves?

  Campaign planning where the plan becomes owned tasks

• Is this useful for a two-person marketing team?

  Campaign planning where the plan becomes owned tasks

• Does it scrape competitor sites?

  Competitor monitoring that actually happens every week

• How much does a weekly competitor check cost?

  Competitor monitoring that actually happens every week

• Can it monitor competitors' social accounts?

  Competitor monitoring that actually happens every week

• Who reads the report?

  Competitor monitoring that actually happens every week

• Can Polaris post to Instagram directly?

  A week of social posts drafted before you open the app

• How do we keep every post from sounding identical?

  A week of social posts drafted before you open the app

• What does a week of drafts cost?

  A week of social posts drafted before you open the app

• Can we run different workers per channel?

  A week of social posts drafted before you open the app

• Does Polaris replace our CRM?

  Sales work, with the admin handed to an AI teammate

• Can a worker email a prospect?

  Sales work, with the admin handed to an AI teammate

• How is this different from an AI feature inside a CRM?

  Sales work, with the admin handed to an AI teammate

• What does it cost for a five-person sales team?

  Sales work, with the admin handed to an AI teammate

• Does it write back to HubSpot?

  A pipeline review that is assembled before the meeting

• How does it know what stalled means for us?

  A pipeline review that is assembled before the meeting

• Can each rep get their own review?

  A pipeline review that is assembled before the meeting

• What does a weekly pipeline review cost?

  A pipeline review that is assembled before the meeting

• Can it produce a PDF?

  Proposals drafted from your call notes, not from a template

• Where do the call notes come from?

  Proposals drafted from your call notes, not from a template

• How do we stop it inventing customer details?

  Proposals drafted from your call notes, not from a template

• Is a proposal draft worth about $2?

  Proposals drafted from your call notes, not from a template

• Where does the research come from?

  Account briefs waiting for you before the first call

• Can it build the target list too?

  Account briefs waiting for you before the first call

• Does it work while my laptop is closed?

  Account briefs waiting for you before the first call

• How is a batch of briefs billed?

  Account briefs waiting for you before the first call

• Can it fix records automatically if we want that?

  CRM cleanup as a standing job instead of a quarterly panic

• How long does the first audit take?

  CRM cleanup as a standing job instead of a quarterly panic

• Does this need our CRM to be tidy already?

  CRM cleanup as a standing job instead of a quarterly panic

• Who should own the approval?

  CRM cleanup as a standing job instead of a quarterly panic

• Where does the material come from?

  Battle cards that are still true this quarter

• How does versioning work?

  Battle cards that are still true this quarter

• Can reps request updates?

  Battle cards that are still true this quarter

• Does this replace enablement headcount?

  Battle cards that are still true this quarter

• Is this a helpdesk product?

  Support work, with an AI teammate on the queue

• Can a worker reply to customers directly?

  Support work, with an AI teammate on the queue

• How does the team see what the worker did?

  Support work, with an AI teammate on the queue

• What does this cost for a support team of six?

  Support work, with an AI teammate on the queue

• Does the worker have access to our whole inbox?

  Ticket triage that hands you a sorted queue and drafted replies

• How does it learn our severity definitions?

  Ticket triage that hands you a sorted queue and drafted replies

• Can it close tickets?

  Ticket triage that hands you a sorted queue and drafted replies

• What does triage cost per day?

  Ticket triage that hands you a sorted queue and drafted replies

• Does it need access to our codebase?

  Help articles that keep up with the product

• Can it publish the corrected article?

  Help articles that keep up with the product

• How often should this run?

  Help articles that keep up with the product

• What does a monthly documentation audit cost?

  Help articles that keep up with the product

• Does this replace our issue tracker?

  Escalations that do not go quiet after the handoff

• Can the worker update the engineering issue?

  Escalations that do not go quiet after the handoff

• What threshold should we use for silent?

  Escalations that do not go quiet after the handoff

• How do we see the history of one escalation?

  Escalations that do not go quiet after the handoff

• How does it handle private customer data?

  Customer feedback that reaches product as evidence

• Can it survey customers?

  Customer feedback that reaches product as evidence

• Does product have to use Polaris for this to work?

  Customer feedback that reaches product as evidence

• How far back can the first report go?

  Customer feedback that reaches product as evidence

• Where do the templates live?

  A template library that stays in your team's voice

• Can the worker use the templates to answer tickets?

  A template library that stays in your team's voice

• How do we keep the voice consistent as the team grows?

  A template library that stays in your team's voice

• What triggers a template review?

  A template library that stays in your team's voice

• Is a worker allowed to see revenue data?

  Running the company with an AI teammate on the reporting

• Can it write the board narrative?

  Running the company with an AI teammate on the reporting

• How is this different from a BI dashboard?

  Running the company with an AI teammate on the reporting

• What does an executive worker cost per month?

  Running the company with an AI teammate on the reporting

• What if a data source is unavailable?

  The weekly review, written before the meeting starts

• Can different teams get their own version?

  The weekly review, written before the meeting starts

• Does this need us to move our data into Polaris?

  The weekly review, written before the meeting starts

• How much does a weekly brief cost?

  The weekly review, written before the meeting starts

• Can it produce the deck itself?

  Board packs where the assembly is not your weekend

• How do we handle sensitive financials?

  Board packs where the assembly is not your weekend

• Does it remember last quarter's pack?

  Board packs where the assembly is not your weekend

• What does assembling a quarterly pack cost?

  Board packs where the assembly is not your weekend

• Do we need a separate OKR tool?

  OKRs that stay visible after the offsite

• How does the worker know if a key result moved?

  OKRs that stay visible after the offsite

• Can it score progress as a percentage?

  OKRs that stay visible after the offsite

• How often should the roll-up run?

  OKRs that stay visible after the offsite

• How do I know the memo is not invented?

  Research memos waiting for you in the morning

• Can it read documents we already have?

  Research memos waiting for you in the morning

• How long can a single research task run?

  Research memos waiting for you in the morning

• What does a research memo cost?

  Research memos waiting for you in the morning

• Does Polaris transcribe the meeting?

  Every commitment from the meeting, owned and dated

• What if the notes are vague about who owns something?

  Every commitment from the meeting, owned and dated

• Can this run for every meeting?

  Every commitment from the meeting, owned and dated

• Who sees the list of commitments that never moved?

  Every commitment from the meeting, owned and dated

• Can an AI worker in Polaris close the books?

  Finance work with an AI worker on the roster

• Does the worker get access to our bank account?

  Finance work with an AI worker on the roster

• How do we know the hours on the bill are real?

  Finance work with an AI worker on the roster

• Can two people review the same delivery?

  Finance work with an AI worker on the roster

• What happens if the worker gets a number wrong?

  Finance work with an AI worker on the roster

• Can the worker send the reminders automatically if we want it to?

  Invoice tracking that produces a chase list, not a dashboard

• What does one weekly run cost?

  Invoice tracking that produces a chase list, not a dashboard

• Does this replace our accounting system?

  Invoice tracking that produces a chase list, not a dashboard

• How do we handle a customer who should never be chased?

  Invoice tracking that produces a chase list, not a dashboard

• Can it write directly into our accounting software?

  Expense categorization that escalates instead of guessing

• How does it learn our preferences over time?

  Expense categorization that escalates instead of guessing

• What if a receipt is a photo rather than a PDF?

  Expense categorization that escalates instead of guessing

• Is our financial data used to train a model?

  Expense categorization that escalates instead of guessing

• Will the worker chase our CEO for a missing receipt?

  A monthly close that stops drifting into week two

• Can it rebuild the checklist from last month automatically?

  A monthly close that stops drifting into week two

• What happens if nobody reads the morning comment?

  A monthly close that stops drifting into week two

• Do we need every finance person to have a paid seat?

  A monthly close that stops drifting into week two

• Where does the plan come from?

  Budget reports written for the people who did the spending

• Can it forecast the rest of the year?

  Budget reports written for the people who did the spending

• Does the PDF come out of Polaris or do we make it?

  Budget reports written for the people who did the spending

• How is this different from a BI dashboard?

  Budget reports written for the people who did the spending

• Can it cancel a vendor for us?

  Vendor management that catches the notice window

• What if our contracts are scattered across three Drive folders and two mailboxes?

  Vendor management that catches the notice window

• How does this connect to legal's version of the same list?

  Vendor management that catches the notice window

• Does the worker need access to our bank?

  Vendor management that catches the notice window

• Can an AI worker decide who to interview?

  HR work an AI worker can prepare, and where it must stop

• Do employees know when a worker touched their file?

  HR work an AI worker can prepare, and where it must stop

• Is a people team big enough to justify this?

  HR work an AI worker can prepare, and where it must stop

• What connections does an HR worker actually need?

  HR work an AI worker can prepare, and where it must stop

• Can we ask it to rank the top ten?

  Application summaries, not candidate scores

• Will it search the web for a candidate?

  Application summaries, not candidate scores

• What does a screening run cost?

  Application summaries, not candidate scores

• Can several people see the same summaries?

  Application summaries, not candidate scores

• Can the worker create accounts in our tools?

  Onboarding that is finished before the first Monday

• Does the new hire get a Polaris account?

  Onboarding that is finished before the first Monday

• What if we hire in batches?

  Onboarding that is finished before the first Monday

• Can it handle offboarding too?

  Onboarding that is finished before the first Monday

• Does it need access to every panellist's calendar?

  Interview scheduling, including the reschedules

• What about candidates who are not in Google Calendar?

  Interview scheduling, including the reschedules

• Can it handle a full onsite loop with five panellists?

  Interview scheduling, including the reschedules

• Where do reschedules live?

  Interview scheduling, including the reschedules

• Can the worker tell us whether our policy is compliant?

  Policy documents that stay current and show their changes

• Why keep policies in Polaris rather than a wiki?

  Policy documents that stay current and show their changes

• How do we stop the worker inventing a policy position?

  Policy documents that stay current and show their changes

• Can it write the announcement too?

  Policy documents that stay current and show their changes

• Can the worker draft a manager's review for them?

  Review cycles that finish, without a worker forming an opinion

• Is the review material private?

  Review cycles that finish, without a worker forming an opinion

• What does the worker actually cost for a cycle?

  Review cycles that finish, without a worker forming an opinion

• Can it run a lightweight cycle for a ten-person company?

  Review cycles that finish, without a worker forming an opinion

• Can an AI worker review a contract?

  Legal operations work an AI worker can carry

• Is this useful for a company with no lawyer?

  Legal operations work an AI worker can carry

• Where does the audit trail live?

  Legal operations work an AI worker can carry

• Can a worker sign or serve anything?

  Legal operations work an AI worker can carry

• Does this replace a contract lifecycle management system?

  Knowing where every contract is, without asking three people

• Can it draft a first-pass redline?

  Knowing where every contract is, without asking three people

• What if negotiations happen in Slack rather than email?

  Knowing where every contract is, without asking three people

• How far back can it reconstruct?

  Knowing where every contract is, without asking three people

• Which frameworks does it support?

  Compliance checklists with evidence attached and gaps named

• Can it collect evidence automatically?

  Compliance checklists with evidence attached and gaps named

• What does the auditor actually see?

  Compliance checklists with evidence attached and gaps named

• Does the worker need admin access to our systems?

  Compliance checklists with evidence attached and gaps named

• How does it know what changed if it cannot store the whole page?

  Knowing that a source changed, on the week it changed

• Can it monitor sources behind a login?

  Knowing that a source changed, on the week it changed

• How often should it run?

  Knowing that a source changed, on the week it changed

• Who should the report go to?

  Knowing that a source changed, on the week it changed

• How is this different from the finance vendor page?

  A register of what you actually signed

• Can the worker compare a supplier's terms to our standard position?

  A register of what you actually signed

• What if agreements are scattered across mailboxes and drives?

  A register of what you actually signed

• Does anything get signed in Polaris?

  A register of what you actually signed

• Can it search trademark registers?

  Watching the open web for uses of your mark

• What should we do when it finds something?

  Watching the open web for uses of your mark

• Will it produce a lot of false positives?

  Watching the open web for uses of your mark

• Where is the evidence stored?

  Watching the open web for uses of your mark

• Do we need to move everything into Polaris first?

  Operations work with an AI worker doing the chasing

• How many workers does an ops team need?

  Operations work with an AI worker doing the chasing

• What happens to the worker's output if we stop using it?

  Operations work with an AI worker doing the chasing

• Is there a per-seat cost for the ops team?

  Operations work with an AI worker doing the chasing

• What if the process does not happen in Slack?

  Getting a process out of one person's head

• Will it invent steps it did not observe?

  Getting a process out of one person's head

• How is this different from SOP maintenance?

  Getting a process out of one person's head

• Can the document live somewhere else?

  Getting a process out of one person's head

• Can the worker contact vendors for quotes?

  Procurement comparisons built from quotes, not from vendor websites

• How current is the pricing research?

  Procurement comparisons built from quotes, not from vendor websites

• What happens after we choose?

  Procurement comparisons built from quotes, not from vendor websites

• Is this worth it for a small purchase?

  Procurement comparisons built from quotes, not from vendor websites

• Do we need Supabase to use this?

  Stock alerts that arrive before you are out

• Can it place the reorder?

  Stock alerts that arrive before you are out

• How often should it run?

  Stock alerts that arrive before you are out

• What if we have multiple locations?

  Stock alerts that arrive before you are out

• How does the worker know how the work actually ran?

  Finding where the SOP and the real procedure came apart

• How often should SOPs be re-checked?

  Finding where the SOP and the real procedure came apart

• Can it write a new SOP from nothing?

  Finding where the SOP and the real procedure came apart

• What if two teams follow the same SOP differently?

  Finding where the SOP and the real procedure came apart

• What if the other team uses Linear and we do not?

  Dependencies as dated items, not as things people said in a meeting

• Does every Slack message become a task?

  Dependencies as dated items, not as things people said in a meeting

• Who should own the dependency report?

  Dependencies as dated items, not as things people said in a meeting

• Can the worker escalate?

  Dependencies as dated items, not as things people said in a meeting